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Overview: Business Model

When people ask about your business model, they often mean "how will you make money"?  A complete answer to that question touches on a number of issues.  We'd suggest that, as proposed in the  book Business Model Generation by Alexander Osterwalder and Yves Pigneur, that a broader definition of "business model" would take 9 factors into account:

  1. Value Proposition
  2. Customer Segments: What customers will you serve?
  3. Channels: What commmunication, distribution, and sales channels will you use?
  4. Customer Relationships: What types of relationship will you establish with each customer segment?
  5. Revenue Streams: What revenue streams will you create?
  6. Key Resources: What key assets are required to accomplish the above?
  7. Key Activities: What key activities will accomplish the above?
  8. Key Partnerships: What activities are outsourced, to who, and why?
  9. Cost Structure: What costs will be incurred in accomplishing the above?

The Business Model Generation book provides a Business Model Canvas tool to help you visualize your business model.  That's discussed in the next section.

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